How Can We Help?
Welcome to the stockr.org Help Center. Find answers to common questions and learn how to use our platform.
Getting Started
- Create an Account — Register here with your email and password.
- Verify Your Email — Check your inbox for a verification code and enter it to activate your account.
- Add Funds — Navigate to the Recharge section in your dashboard and add funds using cryptocurrency.
- Start Shopping — Browse products, select what you need, and purchase instantly.
Managing Your Account
- Dashboard — Your dashboard shows your balance, recent orders, and quick actions.
- Orders — View all your purchases, delivered items, and order details.
- Settings — Update your profile, change your password, and manage 2FA.
- Notifications — Stay updated on order status, disputes, and platform announcements.
Making a Purchase
- Find a product using search, categories, or browse all products.
- Review the product details, price, and seller information.
- Select your desired quantity.
- Click "Buy Now" and confirm your purchase.
- Your digital product will be delivered instantly to your orders page.
Opening a Dispute
- Go to your order details page.
- Click the "Open Dispute" button (available within the dispute window).
- Select a reason and describe the issue.
- The seller has 24 hours to respond.
- If needed, either party can request admin involvement.
Need More Help?
If you can't find the answer you're looking for, contact our support team.